ASKED & ANSWERED
We know that all events are unique, and our team is here to make sure that your experience is one to remember (for all the right reasons!)
At Coastal Harvest, we are proud to offer a completely bespoke experience for our clients. Whatever your event calls for, we can cater to it.
If you have a question that is not answered here, please get in touch and speak with us directly!
Do you have a minimum spend or minimum order quantity?
Some of our menu items have minimum order quantities, for example; canapés and bakery items have a minimum of 5 per item. There is no minimum dollar amount.
How far in advance do I need to book for my event?
We always suggest to book as far in advance as possible to be certain your required date is available.
Generally, we are booked up to six months in advance for larger functions (such as weddings) so it is best to try and secure your date as soon as you can!
Do I need to pay in full now to secure my booking?
To secure your booking for invoices under $1000, we require payment in full at the time the invoice is issued.
For invoices over $1000 we require a 50% deposit 7 days after the invoice is issued with the balance to be paid one fortnight prior to the booking date.
Flexible payment plans can be arranged for invoices over $5000.
Are you able to provide service staff for my event?
Yes, we certainly can!
We have an experienced team of chefs, waitstaff & bar staff to assist with the onsite service of your event.
Whats the difference between your ‘Drop-off’ and ‘Styled Service’ offerings?
We offer a variety of menus and service options to suit any event style. All our menus are available for either "Drop-off" or "Styled Service".
Menus ordered for 'Drop-off' are completely prepared offsite prior to your event and are packaged in disposable boxes ready for our team to deliver directly to you at the time of your booking. Disposable cutlery, dishes and napkins are also provided. All our disposable packaging is recyclable and bio-degradable. Hot menu items can be dropped off in insulated boxes which must be returned 48hrs after the event.
Menus ordered for a "Styled Service" are partially or completely prepared offsite prior to your event. Our service team will complete and present your order on styled ceramic platters and dishes at the time your guests are ready to eat. Serving utensils and napkins are provided. Ceramic tableware and cutlery is available at an additional cost, as are floral styling arrangements. All serving dishes and utensils must be ready for collection 48hrs after the event.
Waitstaff and on-site chef's are available for Styled Service events where required.
What ABOUT SERVICE FROM YOUR MOBILE CATERING TRAILER?
Our food trailer (#trailerswift) is now available to cater special events and functions! We have several mobile menus to choose from, however we are always open to ideas and can certainly cater to any special requests.
Hire fees may be associated with this service. For more information, and to request a quote for your event, please get in touch.
DO YOU OFFER A MORE FORMAL DINING EXPERIENCE?
Yes, why, yes we do! Our dining menus are available to order for more intimate private functions.
Our on-site chef will prepare all meals at the time of your event and they will be served by wait-staff. All tableware and cutlery will be provided.
If you are interested in our formal dining menus for a booking with more than 5 guests, please get in touch for more information.
What if I need to cancel my booking, is my deposit refundable?